Description

The New A to B

A to B should be a pleasure, not a chore. The Orbea Diem 20 is a powerful Urban Ebike you can count on, a trusty partner that brings a touch of class to the day-to-day. It also boasts 5 internal gears and a belt drive.

The Frame

Orbea Diem Hydro High Polished 2024, Flex Tech, 135×9 / 142×12, Headset Routing, Custom Kickstand, Orbea Urban Cockpit and equipment compatible.

The Fork

Orbea Diem carbon fork, full carbon, 1″ 1/8 – 1″ 1/5 , post mount disc mount, Thru Axle 12x100mm, thread M12x1. Long mudguards compatible.

Hub Gears and Belt Drive

Shimano’s Inter-5 hub makes life simple with 5 gears. Together with the Gates belt drive, it adds up to a silent, low maintenance drivetrain.

Endless Power. Intelligent Control

The Shimano EP motor matched with our 630Wh battery makes the steepest streets and heaviest loads a breeze.

The Smoothest Ride

The combination of the carbon fork, wider tires and our patented Diamond Glide frame design hepls absorb bumps giving a controlled ride on rougher streets.

Intelligent Lighting System

The high-tech lighting system switches on automatically tokeep you safe and light the way ahead. The wrap around lights make sure you are always visible, day or night, even from the side.

Packed with Clever Features

Unique, custom accessories designed to work perfectly with the Orbea Diem 20 to make you day to day a little better.

Additional information

In one easy 0% finance package

Finance couldn't be easier to arrange, enabling you to spread the cost of your new bike or equipment and pay nothing in interest. Simply use the handy calculator to get an indication of your repayments. At checkout, fill in the online application form and we'll sort the rest.

Subject to stock availability, orders usually take us 1-3 working days to organise and despatch. Orders will normally be delivered by 24 hours courier service, Monday to Friday and should arrive between 8am and 8pm. Orders placed after 11am on Friday will be dispatched on the following Monday. Tracking is available on despatched orders, if you have provided your email and mobile details with the order.

All courier deliveries must be signed for. If you are out when the courier arrives, the courier will leave a card with details on how to collect or reschedule a delivery. Bikes and finance orders can only be delivered to the billing address. (For small parcels we may use Royal Mail Recorded Delivery.)

Please note: Selected brands are not available for shipping and are available for Click and collect only.

Extended Delivery Times

Your delivery may take slightly longer in the following instances:

• The item(s) you have ordered is out of stock
• It is a UK Bank Holiday period
• Bike purchases may take longer as they have to be built, inspected and repackaged before dispatch.
• A destination location outside of mainland UK

We will notify you if there are any delays.

Bike Purchase

All bikes that we ship are checked by a qualified mechanic and then broken down ready for shipping in a bike box. We recycle these boxes from bikes that we get sent to do our best to help the environment, so don’t worry if the box on your door has a different branding to what you expected. Inside the box with your bike, will be guidance notes on how to reassemble the bike. Please do not hesitate to contact us if you require further assistance.

Priority Service

If you require your order to be delivered on specific day mid-week or wish to pay for Saturday premium service for delivery. Please contact us for details on Tel 01900 821998 or [email protected] and quote your order number.

View our full delivery information

In the unlikely event that you are dissatisfied with your purchase please feel free to return your goods within 21 days of the purchase date for a full exchange or refund. Any item (excluding food and underwear) can be returned to us for any reason provided it is returned in ‘showroom condition’, with its original packaging, tags and a valid receipt/delivery note.

It is your responsibility to ensure that the item is returned to us in a safe and secure manner, and in the event of a refund or exchange, in saleable condition (in original packaging and including all warranty, cards, manuals and accessories).

Customers are accountable for return shipping charges.

Returns Address:

Cyclewise Whinlatter

Whinlatter Forest
Braithwaite
Keswick
Cumbria
CA12 5TW

View our full returns information